Privacy Policy
Effective date: August 1, 2026
Fresh Scoop (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, we may automatically collect certain non-personal information, including:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited and time spent on our website
If you contact us by phone, email, or through a contact form, we may collect personal information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Information related to your requested services
If you become a customer, billing information is securely processed through QuickBooks Payments. Fresh Scoop does not store your complete credit card or bank account information.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide estimates
- Schedule and manage pet waste removal services
- Process payments
- Communicate regarding appointments or service updates
- Improve our website and customer experience
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website performance
You can choose to disable cookies through your browser settings, although some website features may not function properly.
Analytics
We may use website analytics tools to better understand how visitors interact with our website. These tools collect anonymous information such as pages visited, time spent on the site, and general geographic location based on IP address.
Payment Security
Payments for Fresh Scoop services are securely processed through QuickBooks Payments. Payment information is transmitted using industry-standard encryption and handled in accordance with QuickBooks’ security practices. Fresh Scoop does not retain your full payment information on our servers.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
- Process payments through our payment provider
- Comply with applicable laws or legal requests
- Protect the rights, safety, or property of Fresh Scoop or others
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
While no method of electronic transmission or storage is completely secure, we make reasonable efforts to protect the information you provide.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes have been posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Fresh Scoop
Aurora, IL 60506
Phone: (331) 216-4447
Email: freshscoopbiz@gmail.com
